Customer Information & Terms of Service



Payments:

We accept all major credit/debit cards via PayPal, you are not required to open a PayPal account to pay for your art prints. Prints are shipped once payment has cleared and the order has been prepared for dispatch.


Delivery:

All art prints are dispatched within seven working days. We aim to deliver your art prints within twenty one days of your initial order, in the event of a postal service strike or disruption to the delivery network your print may take longer to arrive than our target delivery date. Customers who order prints from countries outside the European Union may experience longer delivery times, FractalGallery.co.uk can not be held responsible for late deliveries in these circumstances.

FractalGallery.co.uk shall not be liable for non-delivery of art prints unless notice is given to us directly ten days after the twenty one day delivery period has expired.

If for any reason an art print order can not be delivered and is returned to us, the customer will be required to pay an additional postage fee to us before the goods are dispatched again.

Risk of damage to goods, or loss of Goods shall pass to you upon receipt of delivery.


Returns:

When you receive your fractal art prints please check your order for damage. If your art prints are damaged in transit, please contact us within seven days using our online form and notify us before returning them to the address provided below. Any damaged goods must be returned in their original packaging. Once we have received a returned order we will provide an exact replacement of equal value and ship it back to you, free of charge. Postage fees accrued on damaged goods which are returned to us by the customer must be paid for by the customer.

David Makin
5 Llannerch Road West
Rhos-on-Sea
Colwyn Bay
Conwy LL28 4BB
North Wales
United Kingdom
Telephone: 01492 540855 (+44 1492 540855)

Please note: We can not 'exchange' prints once they have been ordered, dispatched or delivered, we can not exchange, swap or supply alternative artwork to replace a previous order (we are not a library). So, please ensure you are completely happy with your chosen prints colour, art style and picture dimensions before placing your order with us.


Shipping:

Our standard shipping charge will be applied to all orders at checkout, the shipping charge is a one-time flat fee of £4.75 on orders of two prints or less. If you purchase three or more fractal art prints this fee will be waived and you will receive free shipping on your entire order.


Office Art Packs:

There are no shipping charges at checkout when you purchase one or more office art or corporate art packs.


Availability of Goods:

In the unlikely event that we can not complete your order due to unforeseen circumstances, a full refund will be provided and you will be informed by email.


Representation of Goods:

All print dimensions advertised for individual fractal prints are represented accurately, office and corporate art print packs may contain at least one print of a non-standard dimension. Please also be aware that print colours may differ slightly depending on your computer/screen specifications and settings. Images and thumbnails displayed on this website are much smaller representations of the original artworks and do not reflect the quality or detail of the original source images which go to print.


Consequential Losses:

FractalGallery.co.uk can only ever be responsible for the full cost of your art print order.


Artist Copyright:

All fractal images displayed for sale on this website are copyright David Makin. You may not personally use, reproduce, modify or distribute electronically or by other means any fractal images within this gallery without first requesting permission from the copyright owner.


Intellectual Property:

All website design, text, graphics, flash and source code are copyright Ian Lewis. you may not personally use, reproduce, modify or distribute electronically or by other means any images, html, text, flash objects or any graphics used within this website without first requesting permission from the copyright owner. We respect an individuals copyright and we expect you to do the same.


Changes to this Agreement:

FractalGallery.co.uk reserve the right to alter or amend these terms and conditions without prior notice and at any time we deem necessary, at our sole discretion.


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Picture Frames

All art prints are shipped without picture frames, this saves you money on shipping costs and enables you to personally choose the correct frame design and colour to complement your fractal art prints.

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